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Strands Of Royalty
Strands Of Royalty
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FAQ

Contact Us

Returns and Exchanges

Returns and Exchanges

info@strandsofroyalty.us


Mailing address:

Strands Of Royalty

4569 Ashlyn Rebecca Drive

Snellville,GA 30039

Returns and Exchanges

Returns and Exchanges

Returns and Exchanges

Due to the nature of our products, WE DO NOT ACCEPT EXCHANGE OR REFUND. We would gladly accept cancellation before a product is shipped. If you have any questions or issues with our products, Please contact us at infostrandsofroyalty@gmail.com and we will do our best to help. All sales are final Thank you and remain blessed. If a package is returned to us due incorrect address, customer will be responsible for the return shipping and the redelivery cost.

Shipping & Handling

Returns and Exchanges

Lost or stolen Packages

Our normal processing time is 5-7 business days. During holidays and event sales, please allow 10-14 days of processing. Customers are responsible for all shipping cost. Please make sure you put in the correct shipping address. We are not responsible for packages delivered incorrectly  or lost packages due to incorrect shipping information.

Lost or stolen Packages

Lost or stolen Packages

Lost or stolen Packages

We will not be held responsible for packages that are lost or stolen, packages that are marked delivered by courier but has not been received. Please contact courier for assistance, with the provision of your tracking number and details of your package.

Disclaimer

Lost or stolen Packages

Disclaimer

Our products consist of natural oils, organic butters and herbs. If you are allergic to any of the ingredients, please do not use the products. we will not be held liable for any illness or allergic reaction. please do a 24hr patch test. 

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